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Employee Services

Employee Representation in Labor Disputes

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Our Advantages

Expertise – Support from experienced workplace insurance professionals.
Customization – Tailor-made claims solutions based on client needs.
Efficiency – Fast claims processing to ensure clients receive compensation promptly.
Comprehensive Support – Assistance from application to rehabilitation.

Employee Representation in Labor Disputes

We represent employees to assist in resolving labor disputes with employers.

EI Application (Including EI Ruling)

Helping them navigate periods of job loss.

Workplace Injury Insurance Claims

Representing You in Workplace Injury Insurance Claims

Tax Agency Benefit Disputes

Representing You in Tax Disputes Related to EI, CPP, and Other Benefits

Employee Representation in Labor Disputes

We represent employees to assist in resolving labor disputes with employers.

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Labor Relations Mediation and Arbitration

  • Assist employees and employers in resolving disputes through mediation, providing a neutral mediator.

  • Provide legal and strategic support to employees during arbitration proceedings.

  • Represent employees in collective bargaining to ensure their rights are protected.

Review of Labor Contracts to Ensure Legal Compliance

  • Help employees understand contract terms to avoid misunderstandings and protect their rights.

  • Propose modifications to ensure the contract is fair and reasonable.

Labor Relations Management Training to Prevent and Resolve Disputes

  • Improve communication skills between employees and employers to reduce misunderstandings.

  • Promote labor law knowledge to raise employees' legal awareness.

Internal Investigations of Labor Disputes to Ensure Fairness and Transparency

  • Provide detailed investigation reports to support dispute resolution.

  • Assist employees in gathering relevant evidence to support their claims.

Assess Potential Risks in Labor Relations and Provide Improvement Suggestions

  • Establish risk alert mechanisms to identify and resolve issues promptly, reducing the likelihood of disputes.

Assist in Handling Labor Relations in a Multicultural Environment

  • Provide cross-cultural communication training for employees.

  • Offer multilingual services to ensure smooth communication.

Assist in Reviewing Compensation Structures to Ensure Fairness

  • Analyze current compensation structures and assess internal pay equity.

  • Collect company salary data, including base salaries, bonuses, allowances, benefits, etc.

  • Compare company compensation with industry market standards to identify gaps.

Handle Workplace Discrimination and Harassment Complaints

  • Investigate complaints to ensure fair handling.

  • Provide psychological support and legal assistance to victims.

Ensure Compliance in Termination Procedures

  • Ensure that termination processes are legal and compliant to protect employee rights.

  • Represent employees in termination negotiations to secure fair compensation.

  • Provide legal support to employees in termination disputes.

Handle Labor Disputes Related to Privacy Issues.

  • Ensure employee privacy rights are protected.

  • Handle Labor Disputes Related to Privacy Issues.

  • Assist employers in formulating privacy protection policies.

Remote Work Dispute Resolution

  • Assist in the creation of remote work policies.

  • Resolve labor disputes arising from remote work.

  • Provide technical support for remote work to ensure smooth operations.

EI Application (Including EI Ruling)

In Canada, Employment Insurance (EI) is a federal program that provides temporary financial support to unemployed individuals, helping them navigate periods of job loss. It applies to most workers in Canada, including full-time, part-time, and temporary workers, offering temporary financial assistance.

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Types of EI Benefits

Regular EI Benefits

  • Eligible Individuals: Those who are involuntarily unemployed.

  • Benefit Duration: 14 to 45 weeks, depending on the number of hours worked and the regional unemployment rate.

EI Sickness Benefits

  • Eligible Individuals: Those unable to work due to illness or injury.

  • Benefit Duration: Up to 15 weeks.

EI Maternity Benefits

  • Eligible Individuals: Pregnant women or new mothers.

  • Benefit Duration: Up to 15 weeks.

  • Application Timing: Can be applied for up to 12 weeks before the expected due date.

EI Parental Benefits

  • Eligible Individuals: Parents of a newborn or adopted child.

  • Benefit Duration: Standard Parental EI: Up to 40 weeks.

  • Extended Parental EI: Up to 69 weeks.

EI Compassionate Care Benefits

  • Eligible Individuals: Those providing care for a critically ill or injured family member.

  • Benefit Duration: Up to 26 weeks.

  • Required Proof: Medical certificate proving the family member's health condition.

EI Fishing Benefits

  • Eligible Individuals: Self-employed fishers

  • Benefit Duration: Determined based on fishing income and work history.

  • Special Requirements: Must provide proof of fishing income.

EI Application Process

Step 1
Eligibility Confirmation
  • Have worked the required number of hours (typically between 420-700 hours, depending on the region) in the past 52 weeks.
  • Be involuntarily unemployed (e.g., laid off, dismissed) or unable to work due to specific reasons (e.g., illness, maternity).
  • Be available and actively seeking work (applies to regular EI benefits).
Step 2
Prepare Required Documents

  • Social Insurance Number (SIN)

  • Record of Employment (ROE) issued by the employer

  • Personal banking information (for direct deposit)

  • Other relevant documents, such as a medical certificate or birth certificate, if applicable.

Step 3
Online Application
  • Submit an online application through a Service Canada account
  • Provide personal information, work history, and reason for unemployment
  • Upload the required documents
Step 4
Waiting for Review

  • Service Canada reviews the application, which typically takes up to 28 days.

  • Additional documents or interviews may be required during the review process.

Step 5
Receiving Benefits

  • Once approved, EI benefits will be paid via direct deposit.

  • A weekly EI report must be submitted to confirm continued eligibility

Workplace Injury Insurance Claims

Provides financial compensation and medical support to employees injured at work or suffering from occupational diseases. It applies to most workers, including full-time, part-time, and temporary employees.

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Scope of Compensation

Work Injury Compensation

  • Applicable Situations: Employees unable to work due to workplace injuries or accidents.

  • Compensation Includes: Medical expenses, rehabilitation costs, wage compensation, etc.

Occupational Disease Compensation

  • Applicable Situations: Employees suffering from work-related illnesses (e.g., pneumoconiosis, occupational skin diseases).

  • Compensation Includes: Medical expenses, rehabilitation costs, wage compensation, etc.

Disability Compensation

  • Applicable Situations: Employees suffering permanent disabilities due to work-related injuries or occupational diseases.

  • Compensation Includes: Lump sum compensation, long-term allowances, etc.

Death Compensation

  • Applicable Situations: Employees who pass away due to workplace injuries or occupational diseases.

  • Compensation Includes: Funeral expenses, family survivor benefits, etc.

Claim Application Process

Step 1
Eligibility Confirmation

  • Confirm that the injury or illness is work-related

  • Ensure the employer has paid workplace insurance premiums.

Step 2
Prepare Required Documents

  • Work Injury Report (provided by the employer).

  • Medical Certificate (issued by a doctor)

  • Personal Identification (e.g., ID card, social security card, etc.)

  • Banking Information (for direct deposit of compensation payments)

Step 3
Submit the Claim

  • Online Submission: Submit the application through the workplace insurance agency's website.

  • Paper Submission: Fill out and mail the application form to the workplace insurance agency.

Step 4
Waiting for Review

  • The workplace insurance agency reviews the claim, which typically takes 30 to 60 days.

  • Additional documents or interviews may be required during the review process.

Step 5
Receiving Compensation

  • Once approved, compensation payments will be issued via direct deposit

  • Periodic rehabilitation progress reports may be required (if applicable)

Service Process

  • Needs Analysis: Understand client needs and concerns; Determine the scope and goals of the service.
  • Plan Development: Design a customized claims solution; Communicate and confirm the plan with the client.
  • Implementation & Support: Assist clients in submitting insurance claims; Provide ongoing support and guidance.
  • Evaluation & Optimization: Assess the effectiveness of the service; Optimize the plan based on feedback.

Tax Agency Benefit Disputes

Helping individuals and businesses resolve benefit declaration errors with the Canada Revenue Agency (CRA) to ensure fairness and compliance in tax and benefit processing.

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Applicable Scope

  • Employment Insurance (EI) Declaration Errors
  • Canada Pension Plan (CPP) Tax Miscalculations
  • Other CRA benefits (e.g., Canada Child Benefit (CCB), GST/HST rebates) disputes.
Common Types of Disputes

  • Employment Insurance (EI) Declaration Errors

    • Common Issues:

      • EI benefits incorrectly deducted or denied.

      • EI income misreported, leading to tax issues.

    • Resolution Focus:

      • Verify EI declaration records.

      • Provide evidence to support the accuracy of the declaration.

  • Canada Pension Plan (CPP) Tax Miscalculations

    • Common Issues:

      • CPP contributions or pension income not reported correctly.

      • CPP benefits deducted incorrectly or delayed.

    • Resolution Focus:

      • Verify CPP contribution records.

      • Provide related tax documents.

Canada Child Benefit (CCB) Disputes

  • GST/HST退税纠纷

    • Common Issues:

      • Incorrect benefit calculation

      • Unjustified termination or deduction of benefits

    • Resolution Focus:

      • Verify family income and child information

      • Provide related tax documents.

Other Benefit Disputes

Common Issues:

      • Disability benefits, low-income supplements, or other benefits mismanaged.

    • Resolution Focus:

      • Verify eligibility and declaration records.

      • Provide supporting documentation

Dispute Resolution Process

Step 1
Issue Identification

  • The client provides CRA notices or describes the issue

  • Initial assessment of the nature and possible cause of the dispute

Step 2
Document Collection

  • Gather relevant tax documents (e.g., T4, Notice of Assessment (NOA))

  • Collect benefit declaration records (e.g., EI reports, CPP contribution records).

Step 3
Communication & Appeals

  • Contact CRA: Communicate via phone, email, or online CRA account.

  • Submit an appeal: Fill out and submit the formal dispute form (e.g., Notice of Objection).

  • Provide evidence: Submit supporting documents (e.g., income proof, medical certificates).

Step 4
Waiting for Review

  • CRA reviews the appeal, typically taking 30 to 90 days.

  • Additional documents or hearings may be required during the process.

Step 5
Outcome Processing

  • If approved: CRA corrects errors and issues benefit payments or tax refunds.

  • If denied: Further action may include applying to the Tax Court of Canada.

Service Advantages

  • Expertise – Experienced tax professionals providing expert support.
  • Customization – Tailor-made dispute resolution solutions.
  • Efficiency – Fast dispute resolution to protect client interests.
  • Comprehensive Support – Full-process support from appeal submission to final resolution.
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